Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and dispatched, you will receive a confirmation email with your tracking details.

Shipping Within South Africa

We offer free standard shipping on all orders delivered within South Africa.

• Shipping Is Free on all orders
• Standard delivery (5-21 working days) — Free

International Shipping

At this time, Relevia™ ships exclusively within South Africa. We are working hard to expand internationally and will announce new shipping destinations as they become available.

Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking number and a link to track your parcel. You can also track your order by contacting us at releviasupport@gmail.com.

Delivery Issues

If your parcel has not arrived within the estimated delivery window, or if it arrives damaged, please contact us within 7 days at releviasupport@gmail.com with your order reference number, and we will assist you promptly.

Shipping Address

Please ensure your shipping address is complete and accurate at checkout. Relevia™ is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.